The music industry isn’t dead, by any means. What it is, however, is irreversibly altered by technology. As we’ve discussed before, they saw the train coming, thought it would just stop on a dime for them, and instead it flattened them. And we’re starting to see the same thing happen to cable.
Currently, this is how cable works: every channel charges a cable operator a retransmission fee, the cable operator passes that fee onto you and charges extra, and channels are bundled together so, even if nobody’s watching, that channel can still sell advertising. Everybody makes money, everybody’s happy.
Everybody, that is, except the consumer.
Cable prices rise an average of 5% a year. Inevitably, they’re going to hit a tipping point where consumers decide what they pay isn’t worth what they get. And cable and satellite are starting to hit theirs: the industry began losing customers last year. It’s true the number has slowed, and cable isn’t seeing enormous losses to cord-cutters yet.
But we’re seeing a repeat of the music industry here: it’s not a question of “if,” but “when.” Here’s what’s going to happen in the next decade, in a two step process.
First, cable loses its death grip on the pipes.
Cable operators have an exclusive monopoly in areas where they first laid cabling; this is so we could get more fiber in more places faster, but it also created some serious problems. This gives cable operators disproportionate control over the Internet; they own the physical cables, after all. So currently, cable’s plan if all else fails is to just choke your Internet video streaming and hope Netflix runs out of money before the court case gets too far.
Unfortunately for cable, there are a lot of ways they lose that grip. The most basic is the government decides that, yeah, they’ve paid for that cable they laid in the ’80s and it’s time for some actual free market dynamics to kick in. It could be through massive wireless network routers that use television spectrum to let everyone get on the Internet across the country. Google and Apple could use those laws against them and build an entirely net set of cables, like Google is actually doing, right now, in Kansas City, that lock out cable operators entirely.
It’s not exactly obscure or weird to say Internet access, especially wireless Internet access, will get cheaper, faster, and more pervasive. But the key point here is that there are systems that evolve, entirely outside the cable industry, that can offer streaming video.
Secondly, cable finds its price ceiling, and refuses to start cutting prices.
It begins losing subscribers, both to the streaming services like Netflix, Hulu, and Amazon Prime, and to customers deciding to just resort to OTA signals: the reason most people still pay for cable is live sports and broadcast network shows like “American Idol.”
This puts the smaller networks in a bind: fewer subscribers means fewer retransmission fees and less advertising. In the short term, this means more of their original programming finds its way to Netflix, Amazon and Hulu and does so faster (a process we’re already starting to see). In the long term, it means many of them migrate to a streaming service entirely, bringing their fans with them.
This kicks in the death spiral.
Cable offers less and less for an unappealing price, as networks abandon it. Eventually, prices do come down for cable television, but by that point, cable is facing competitors that are cheaper, nimbler, easier to use, and offer more flexibility.
This isn’t to say cable operators will die. They won’t. They’ve got too much fiber, too many customers, and too many other companies invested in them to die completely. But it’s difficult to see how cable companies are going to compete when they don’t have a monopoly to fall back on. They shouldn’t get too comfortable: the days of customers just accepting price increases are numbered, and the number is lower than they think.
(Image via RBerteig on Flickr)



Good write up. I have been looking into dumping Time Warner over the past few months after two price increases in 2011. Not many service providers can get away with continuing to hike fees while providing a worse service. Cable won’t be an exception.
The way the satellite companies treat thier customers and employees, will destroy them…
And, TWC is STILL being such a dick about the NFLN.
To be fair, that’s because the NFL wants to make it a basic cable station, which means everybody gets to pay $4 for the privilege of being in the same country as the NFL. This is why I dumped cable a while back: Boston cable packages include NESN, which jacks up the price, and you’re expected to swallow it because Red Sox.
I am not interested in your “logic” and “fair mindedness”. TWC is the devil.
I live in North Carolina. When a small town decided they weren’t going to allow TWC to overcharge the citizens of their community for fiber optic connectivity, they decided they could provide it themselves and they did. It was small, served at most 25,000 people, and was very affordable. They proved it could be done at a higher speed with a lower cost, so naturally TWC has sent an army of lawyers to smash them into submission.
I could quit cable TV right now and I wouldn’t miss a single show I watch. All I would be sacrificing are live sporting events. But I’m a Heels fan, so that’s simply not going to happen.
If they broadcast games OTA, get an antenna and you’re all set. Also, gimme links to that story.
Unfortunately I can’t pick up many signals due to the proximity of hills and such.
Here’s one to get you started, Dan.
[www.dslreports.com]
I cut the cord two years ago and I couldnt be more be more satisfied about it. I seriously fucking hate Time Warner and their billing policies.
The FCC needs to die because they are the reason the Cable companies dont have to compete with each other in any serious way. The “choices” for ISP in my area are a joke. You get to choose from two bottom tier plans from AT&T, some shitty dsl service, or Time Warner’s overpriced under serviced bullshit.
And I dont live in bumfuck Arkansas, I live in Los Angeles!
I have now made it my policy that every time I have to waste 30 min of my life on the phone with Time Warner tech support, I make damn sure it costs them money.
And I hope no one you love works for TWC, cause if they have a medical emergency their supervisors are just gonna stand there and watch them die:
[consumerist.com]
Dropped my cable about 4 years ago. Will never go back. Paying $120 a month for tv that shows garbage and commericals 95% of the time is a joke. When I go to a friends house that has cable I am reminded why I dont miss it. You can watch plenty of shows streaming online now.
Read an article a few months ago about how FOX was uping their prices and DirectTV didnt want to pay it/raise consumer prices. Of course DirectTV folded. Should have told FOX to go F*** themselves and dropped them. If the other companies followed suit FOX would have no choice but to lower prices.
It all comes down to the consumer. If people stopped paying it, they would have no choice but to lower prices.
True, but people aren’t going to do that until, well, see above.
As much deserved sh*t as AT&T gets for so many different aspects of their business I will say that UVerse is 1000x superior to TWC. If not for it (and live sports) I may have cut the cord by now.
That’s a bit like saying drowning in water is much better than drowning in feces. True, but the ultimate outcome isn’t much better.
Sure, if we’re talking industry limitations as a whole. I’m just saying I feel like I’m one of the few people who doesn’t constantly bitch about their cable provider. Would I like for it to be a few bucks cheaper? Sure. But as a product I’m more than happy with it.
It’s not much better up in Canada, either. The only difference is sites like Hulu and CBS don’t like us in the least so we don’t have the same streaming options that you guys have.
Cable needs to change or it will die because right now it opposes the free martket. They bundle together lots of channels that nobody watches. It should be a la cart, you pay for say, 20 channels and you chose which one. This will put many unwanted channels out of business and out of consumers pockets. With internet people like to pick their content and the model offered by cable is old and abusive.