
Last week, the fifth title in the SimCity franchise came out. Millions bought it. Thousands have actually managed to play it, thanks to a disastrously ugly launch. Because the launch has been such a sh*tshow that chatter about it has started to crossover into the mainstream from the world of gaming, here’s a primer as to what’s going on.
So, wait, that game I played constantly in high school has a sequel?
Yup. It’s programmed by the same company too, Maxis, although they’re a wholly owned subsidiary of Electronic Arts.
OK, so what happened?
Essentially, SimCity sold a lot of copies last week. But Maxis and EA vastly underestimated the overall server load, meaning that lots of people who bought a $60 game have been completely unable to play it for a week now.
That… sounds bad.
It gets worse: EA operates a digital game sales platform called Origin, and Origin doesn’t offer refunds for players who purchased the game digitally. If that weren’t bad enough, a player revolt has been brewing for months over the game’s anti-piracy measures, which require you to always be connected to the Internet while playing the game.
Wait, so if your internet goes out…?
…The game stops working, got it in one. And Origin isn’t terribly popular with gamers either, just for that extra sauce on this particular rancid goose.
Is being online strictly necessary to the game?
Sort of. The overall idea is that you don’t just build a city, but connect to and constantly interact with other cities built by your friends. So you send little tourists back and forth, share resources, use roads for shipping, stuff like that. The idea is that your SimCities become a SimNation.
Give me some examples of what a mess this has become.
OK:
- Maxis head Lucy Bradshaw got a nice slow roasting on Twitter and publicly apologized for the game’s failure.
- EA temporarily stopped marketing the game.
- A Kickstarter was founded to make a knock-off of the game without DRM.
- EA had to offer a free game to everybody who bought it to mollify angry gamers.
- Oh, and EA managed to offend the entire nation of South Korea into the bargain.
Wow. Rough week.
To say the least, and considering a class-action lawsuit is all but inevitable, EA’s woes aren’t over yet.
How much of this is the fault of the anti-piracy measures?
At a guess, without poking into the code, I’d say a lot of it. There’s nothing in the game’s features that sounds anything like something you have to always been connected to the Internet. You’re not going on raids, you’re just sharing numbers back and forth, essentially. Furthermore, a lot of this simply has to be going on while players aren’t logged in; for the game to require large groups of people to be online, all the time, is at best unreasonable.
No, the main reason you have to be connected to a server is for those anti-piracy measures to be working. EA, of course, is not about to shut those measures off just to see if that’s a problem, but one suspects the server load would drop like a rock.
Is there an end in sight?
Sure. Game crashes are down 92% according to EA, although they haven’t licked all the problems yet, and enough people gave up in disgust that the server load dropped.
Of course, that last is part of the problem. Realistically, this never should have happened, and going forward, EA and Maxis are going to have to fight the idea that the game is fundamentally broken. What should have been a huge launch for a massive anticipated game in a beloved franchise has become an unmitigated disaster.
Oh, I almost forgot: Is the game any good?
Yeah, great, actually. And that’s the saddest part of all.
Has Hitler weighed in on this?
Well of course he has!



Lets Play SimCity sandbox [www.youtube.com]
That video…. was just perfect. (note: this is the first time I’ve ever associated something positive with Hitler…. other than the fact that Hitler killed Hitler…)
I’m pretty sure War Z’s launch was even worse….
Yeah, but EA and Maxis are more… respectable, let’s say.
God I miss the old version of this game. Hours/Days/Weeks of entertainment.
Here you go. Disclaimer: I didn’t try it myself, only stumbled over the site recently.
thx, i’ll let you know how it goes.
It weirded me out to here that they can limit your city spacing so much because of your interactions with other players. Seems to me that it’s more like building a borough than an actual city.
Yeah, that seems a bit counterintuitive, and something I bet the sunset patch reverses.
Every time Lucy Bradshaw says that an offline version is impossible because of server-side calculations, she is LYING through her teeth.
Packet sniffers reveal that the servers only get 50mb an hour of data from the game. It’s for database updating and DRM verification. They could make an offline version if they really wanted to. But then they wouldn’t be able to nickel and dime you as effectively for all the DLC.
This launch has been the most ham-fisted incompetent cash-grab in the history of gaming and the best part is they 100% brought this on themselves through pure greed. I wisely stayed the hell away from this game and untill there is an off-line version that’s how it’s gonna be.
This is 2013, it’s not like I’m hurting for games. I still have Ni No Kuni to finish, new maps for Battlefield 3, Playstation Plus just put up Spec Ops: The Line for free, I might give Bioshock another play through before Infinite drops. The only thing I’m missing is the ulcer this game would’ve given me just trying to get it to work. No thanks, EA can suck it.
Still haven’t bought it. Still probably will. I am EA’s jailhouse bitch. Le sigh.
Can’t wait to finish this stupid site so I can play Spec Ops – all I hear is good things. Also, Playstation Plus is absolutely worth it.
This only partially true. What the server side does is the region calcs. If you buddy helps you out by sending cash, or tourists visit a city, the server side does all the calcs for that.
But anything that happens locally in your city is calced right on your box. Which is why you can play in your city and have things happen if you lose connection. But anything you do at a region level doesn’t work.
@Hank
Just replaced the old PS3 and we got a free year of PS Plus. Even If I had payed for it, with all the games you get, it really does pay for itself. The only downside is you dont get to keep ‘em if you discontinue the subscription. Still worth it though.
@Michelanvalo
Yeah, the region calcs are all done through their database and that’s really what fucked them up in the first place. Their closed beta was a joke, you only got an hour to build so the servers didnt even come close to getting the stress test that really needed. That’s why they disabled Cheetah speed and made it almost unplayable, the database wasn’t able to keep up. To make it offline all they would really need to do is make a patch that randomizes by scale the regional stuff like tourists and resources. It’s certainly not as impossible as they’d like you think though.
I just feel bad for the Maxis devs that got locked into this terrible design choice because aside from the lazy path-finding AI, everything else about this looks awesome.
Viva Steam!
I have to admit, when I saw the commercials for this game, the 12 year old in me was ready to grab my wallet and run down to the store and buy the game as soon as it came out. Thank god I now have to pay a shit load of bills and by the time I got paid again, I already knew what a shit show this game turned out. Hurray for responsibilities!
Stupid EA and their ridiculous greed.
“Oh, I almost forgot: Is the game any good?
Yeah, great, actually. And that’s the saddest part of all.”
So, just to comment on this….the more people are playing, the more problems are being found. There are a fuck ton of bugs and bad decisions regarding traffic and resources. It’s essentially crippling the game that if you want to maximize your city’s potential, you are pigeon holed into certain strategies. Deviating from those strategies will cause major problems.
As an example, it was discovered mid yesterday that using 4 way stops can grind your traffic to a halt at higher populations, even with the highest tier of roads being used. A sequence of 3 way stops will actually work though.
I’ve been finding problems myself, although I should note that at higher levels, SimCity shunting you onto a specific path is nothing new (Will Wright in particular wasn’t shy about social commentary). But just building and designing your city is a joy. I’ve been having a lot of fun.